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Captain Jack Casino Review

Captain Jack casino has been on the gambling scene longer than most casino sites. It surfaced in 2010 and has stood tall since its launch. The online gambling site has its license from the Central America Country of Costa Rica, making it a safe and reliable option. Captain Jack's target audience is specifically gamblers from the United States and Canada. Although the site has limited payment options, you will likely find a suitable pick. Its vast game collection includes numerous thrilling slots, table games, video poker, and other speciality games from a terrific game provider (Real-time Gaming). The gambling site also gives new players generous welcome bonuses and offers—Join now to get started.


  • 24/7 live chat and phone support
  • Juicy welcome bonus
  • Great VIP programs
  • Limited payment options
  • The casino site doesn't offer live casino games
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General information

In English
Tax Free
English chat support
English phone support
English email support
E-mail[email protected]
Established 2010
Minimum deposit 30 $
Licence Other

Types of games

Live Casino
Captain Jack Casino

Payment providers

  • American Express American Express
  • Bitcoin Bitcoin
  • Discover Discover
  • Mastercard Mastercard
  • Visa Visa

Game providers

Captain Jack Casino Review


Captain Jack casino site has a striking pirate theme with black and gold (brown) site colours. The online gambling site takes a minimalistic approach to aesthetics; however, it is still artsy. All the games on the site are in horizontal arrays and different categories. Overall, the casino is easy to navigate and has an intuitive, user-friendly interface, so players don’t have a hard time browsing the site. On the site’s homepage, there is a yellow sign-up icon; click it to register. It is a relatively simple and quick process.

Experience great gaming on this pirate-themed casino site

Captain Jack Casino Registration Option


Like many top casino sites, new members’ registration on Captain Jack casino doesn’t take much of your time. There is a yellow “sign-in” icon on the site’s homepage. On tapping the icon, a page comes up requesting information such as name, address, email address, phone number, and Date of Birth. After entering the information, you must verify your email address and phone number. Overall, there aren’t any delays during the sign-up process. It is timely.

Captain Jack Casino Payment Options


You need to deposit if you want to play for real money on the casino site. Here are the compatible payment options that Canadian players can use on the site: Bitcoin, Litecoin, bank transfer, Neteller, Mastercard, Visa, and cheque. It is not as many casino sites, but it includes all forms of payment—cryptocurrencies, debit/credit cards, and e-wallets.

Deposit and Withdrawal

You can deposit and withdraw via any of the payment methods available. However, it is worthy of note that before you can withdraw, you need to verify your identity and address with valid documents. Send all the required [email protected] Document review might take up to 3 days, so take note. The recurring deposit limit is 30C$. Across the various payment methods, the maximum deposit is  C$. For withdrawals, the minimum withdrawal is  C$, and the maximum withdrawal is C$. Captain Jack has high withdrawal fees and no specific withdrawal processing times. Aside from that, Captain Jack casino has a pretty neat banking section. Albeit, it can be better.

Customer Support at Captain Jack Casino


A critical part of a casino review is customer support. It gives a rough idea of how well the casino intends to care for its customers. Unlike many casino sites, Captain Jack casino offers around-the-clock customer service.

The casino site offers three ways to contact them:

●      Phone support–1-888-288-2939

●      Email–[email protected]

●      Live chat

You can use whichever is readily available to you. The live chat option is at the bottom right corner of every page. The live chat option is responsive and connects you to professional and friendly real-time agents in no time. The call option is just as good as the live chat option. The emails have a response time of 12 hours, so if you want quick responses, opt for the live chat and phone support options.

Captain Jack Mobile Casino


You can play games on the Captain Jack casino site on the go. The online gambling site has the instant play option, which allows you to play on your tablet or smartphone as long as you have a stable connection. To access the site’s mobile casino, visit its website, which will fit your device screen settings. Although the mobile casino has a great outlook, it has a downfall. The mobile casino has a lesser amount of games than the desktop. Nonetheless, the games have excellent graphics and audio settings, and you will have favourites in no time.

Responsible Gaming


Unlike casino sites with UK gambling commission licenses, Captain Jack casino is not strong on responsible gaming. They don’t have the features or even a page devoted to it. However, this may not indicate that it is against responsible gaming.

FAQs about Captain Jack Casino

Are there free games on Captain Jack casino?

You can play many of the site's slot games without making a deposit.

Does Captain Jack casino support Canadian players?

Yes, it does! Canadian players are welcome to play on Captain Jack casino.

What payment methods are available at Captain Jack casino?

Although Captain Jack casino doesn't support many payment methods, you can make deposits through a few venerable ones. They include bank transfers, cheques, Bitcoin, Litecoin, and Debit/credit cards.

Does Captain Jack casino require documentation for deposits?

Yes, they do. Although you might be able to make a few deposits without having to submit documents, you should email your documents to them and get your account verified as soon as possible.

Can I play games on Captain Jack casino using my phone?

Yes, you can play Captain Jack casino games on your tablet and smartphone.

Game selection


Captain Jack casino games are from Realtime Gaming (RTG.) The casino site doesn't have as many slots games as other gambling sites and has no live casino games. However, Captain Jack casino has a variety of fun, addictive real money games that casual Canadian gamblers can enjoy. There are slots, table games, video poker, and speciality games. More so, you can play slot games on the site without having to make a deposit first. Some great games across the board are:


● Baccarat

● Face Up 21

● Sweet 16 Blast!

● Five Diamond BlackJack

● Aztec's Treasure

● Builder Beaver

● Count Spectacular

● Fantastic

● Fortunate Buddha

● Shark School

● Aces and Eights

● Bonus Poker

● Double Bonus Poker


CasinoGrizzly » Review » Captain Jack Casino
Last updated: November 16, 2022