Bet365 is an excellent casino if you’re looking for a place to play online casino games and make sports bets. The gambling platform doubles as an online sportsbook, meaning you can fulfil all of your betting needs in one place. Bet365 is one of the few online casinos to be regulated by the Alcohol and Gaming Commission of Ontario, meaning it is legal for Canadians to gamble at this site.
While more than 500 games are available on Bet365, seasoned gamblers may be disappointed with the available options. There is a small number of live casino games, and the remaining slots and table games are not as diverse as at some other casino sites. However, there is highly responsive customer support and a sleek platform which provides a seamless experience on both desktop and mobile.
- Large number of games
- Native mobile apps for iOS and Android
- Sports betting and casino services
- Lack of poker titles
- Less lucrative bonuses
Quick Glance & Details
|Website in English|
|English chat support|
|English phone support|
|English email support|
|Minimum deposit||10 $|
|Licence||Malta Gaming Authority|
Types of games
- Bank Transfer
- Fast Bank Transfer
- Skrill 1-Tap
- Play n' Go
First Glance of bet365#
When you first visit the bet365 platform, you’ll be met with a classic sportsbook theme. You can see the sports you can bet on and the latest odds. However, if you’re looking for casino games, don’t panic; it is easy to switch between the sportsbook and casino section of the platform, where you can find available casino games such as slots, poker, and live dealer games.
As a new player, signing up and logging in to your account couldn’t be simpler. The registration process guides you through all the information you need to provide and takes less than five minutes. Upon activating your casino account, you’ll find an Offers section where you can claim the new player promotion alongside other bonuses. It’s also straightforward to access the Responsible Gambling and Help sections, where you can find advice on managing your money and answers to common questions.
On the bet365 casino homepage, you can find plenty of information about the gambling site’s licensing. The casino has a license from the Alcohol and Gaming Commission of Ontario, meaning it can legally operate within Canada. Moreover, it offers links to gambling addiction organizations so that players can easily seek help if they need it. Overall, the bet365 layout is clear and easy for new players to navigate.
Bet365 Welcome Offer#
All new casino players at bet365 can get their hands on a great welcome bonus worth up to $100. This new player bonus will match your deposit amount up to $100 and only requires a $10 deposit to claim. To opt-in for the bonus, you must claim the bonus deal when you deposit the qualifying money within 7 days of opening your account.
If you join the sportsbook as a new player, then you can also get a $200 sports bonus in bet credits by depositing just $1 to your casino account. Like the casino bonus offer, this promotion is optional, and you don’t have to claim it.
How to sign up & activate the welcome bonus
If you want to claim the new player bonus at bet365 casino, you must first open an account. Here’s what you need to do:
- Go to the bet365 homepage and tap on the ‘Join’ tab in the top right-hand corner.
- Choose Canada as your country of residence, and then select your province.
- You’ll then be asked to enter your personal information, including your title, name, date of birth, occupation, contact number, and address.
- You’ll then need to create a login and password and set deposit and loss limits. You can also enter a bonus code for the welcome offer (if you have one) at this point. After doing all of this, you can submit the information and create an account.
- In most cases, you’ll need to make a minimum deposit to activate the welcome bonus. Go to the casino’s cashier section, tap on the Deposit option, and add the minimum amount to your account (at bet365, this is $10).
When you claim the welcome bonus at bet365 casino, you’ll need to take note of the terms and conditions, such as the wagering requirements. Fortunately, the wagering terms are relatively fair.
- The minimum deposit is $10.
- You have 7 days from making a deposit to claim the bonus.
- You must wager the bonus amount 20 times to withdraw any winnings you earn. So, if you deposit $100, you’ll get $100 in return. That means you’ll need to spend 20 x $100 = $200 to fulfil the playthrough requirements.
- The welcome bonus is only for new customers.
- Not all games will be available to play with the bonus.
Does bet365 Have Special Promos or Reward Programs?#
Regular players at bet365 can benefit from a wide range of bonuses, such as cashback and reload bonuses. Both of these bonuses come and go from the casino platform but offer registered players a way to recoup losses and start gambling again.
Unfortunately, when writing this review, there doesn’t appear to be a loyalty or VIP program in place at bet365 casino. This is slightly disappointing, given the casino’s large customer base. We hope to see special rewards added to the site in the near future so that regular players can be rewarded for their loyalty.
How is the Game Selection at bet365?#
Bet365 doesn’t disappoint when it comes to its game selection. The casino operator has over 500 games for players to choose from, including slots, live casino games, and traditional table games like poker, blackjack, roulette, and baccarat. There are also specialty games on offer, such as progressive jackpot slots, Megaways, and bingo, meaning there is something for everyone.
As we’ve already mentioned, bet365 also has a sports betting platform. Here you can make live bets and also wager on fantasy sports leagues.
What game developers does bet365 have?
Bet365 offers games from more than 10 developers which is good news for gamblers who want some variety in gaming options. Some of the software developers include NetEnt, IGT, Red Tiger, Playtech, and many more.
Some other online casinos have more software providers than bet365. In general, bet365’s game selection is less vast than many of its competitors, which is slightly disappointing.
Slots fans will enjoy the selection of games on offer at bet365. Some of the most popular slot games include Age of the Gods, Buffalo Blitz, Absolutely Mammoth, and Wild Lava. You can find information about each slot, such as the RTP and volatility, by clicking on the information toggle before playing.
Most of the slots at bet365 are also available in demo mode. This means you can play slots for free before you gamble for real money. This lets you learn the rules and get used to the game’s paylines and features before risking real money.
There are over 90 jackpot games available at bet365, which is excellent news if you want to increase your chances of winning more than C$50,000. These games consist of fixed and progressive jackpots, meaning you can take a bigger risk if you want to try and win an ever-increasing amount of money on a game like Age of the Gods: God of Storms.
Some other great jackpot games available at bet365 include the Gladiator Jackpot, Epic Ape II, and King Blitz. The jackpot amount for all these games is displayed on the game icon so you know how much you could win before you start playing.
Table game overview
Disappointingly, bet365’s selection of table games is rather sparse compared to its slot offerings. There are only 30 table games available, including blackjack, roulette, poker, and baccarat.
You can choose from games like Classic Roulette, European Roulette, Vegas Blackjack, and Cashback Blackjack. All of these table games come from different providers, meaning you can find a table game that suits your style by filtering your search by the developer.
Live casino overview
Fortunately, what bet365 lacks in its general table game department, it makes up for it in its live casino offerings. Many live dealer games are on offer, including blackjack, roulette, baccarat, sic bo, and poker.
You can also play live game shows at bet365 casino, such as Deal or No Deal and Who Wants to Be a Millionaire roulette. Game developers like Playtech are featured in bet365’s live dealer section, meaning players can ensure they are playing high-quality live games.
Banking & Payment Options at bet365#
Bet365 offers a variety of payment methods for deposits and withdrawals, including local and international options. You can choose from 9 options to deposit, which is good but could be better since some other casinos offer over 15 deposit payment methods.
Only 6 withdrawal payment options are available, which is limiting. This means that players must ensure they have access to at least one of these payment methods to withdraw winnings.
Bet365 is not a Pay’n’Play casino since it doesn’t offer payment methods like Trustly, Zimpler, or Brite. This means you’ll need to register at the gambling site manually and cannot quickly sign up just by depositing with a Pay’n’Play deposit option.
Deposits, Withdrawals & Payout speed
For depositing money at bet365, Canadian gamblers can choose from several payment methods, including the following:
Players can only withdraw their winnings from Interac, Instadebit, iDebit, ecoPayz, Visa, Mastercard or wire transfer. The minimum deposit amount is C$10 (except for wire transfers which is a whopping C$200).
The minimum amount you can withdraw is C$10, which is great and means you don’t need to win a lot of money to cash out. Moreover, the maximum amount you can withdraw is C$50,000 by bank transfer, which is excellent for high rollers. In fact, maximum withdrawal amounts are not lower than C$9,999 for all payment methods.
Bet365 doesn’t charge fees for deposits or withdrawals; however, the individual payment method you choose could cost you. Payment providers often charge for casino transactions, so you should check this before moving money around.
Deposits are instant except for wire transfers which can take 1-5 business days to complete. Withdrawal times vary, but ecoPayz is the best option since you can receive your money within 12 hours of cashing out.
|Payment method||Minimum deposit limits||Withdrawal times|
|Visa||$10||1-5 banking days|
|Mastercard||$10||1-5 banking days|
|ecoPayz||$10||Within 12 hours|
|Wire transfer||$200||1-5 banking days|
KYC Process & Documents#
Bet365 has a standard verification process for all gamblers in Canada and internationally. The casino needs to verify players’ identities and residential addresses. Therefore, you’ll likely need to submit documents that verify your identity (like a passport copy) and a copy of a bill.
Verifications take around 48 hours; in some cases, bet365 may need to verify that the funds you deposit are yours. If you’re asked to prove you can fund your account, you may need to provide copies of bank statements and payslips.
You’ll likely need to complete the verification process before withdrawing any winnings. We recommend doing this as soon as you sign up at the casino.
Customer Support at bet365#
A clear indication of an online casino worth playing at is its customer service quality. Bet365 excels in this area, offering plenty of ways for players to contact the customer support team if they have an issue. You can change your location in the help section to find support in your native language.
24/7 live chat and an email service allow you to send a message from your casino account to the bet365 customer representatives. Replies to emails usually arrive within a few hours of submission.
There is also a comprehensive help centre where you can troubleshoot issues based on multiple topics, such as payments, safe gambling, and technical issues. You can also use the search bar to find answers about a specific topic if you can’t find what you’re looking for in the main help section.
There’s good news for mobile users since bet365 is optimized for mobile casino play. You can play all of the casino games on your tablet or mobile phone. As well as offering a mobile-optimized browser version of the casino, bet365 also has native apps for Android 9+ and iOS14+.
You’ll find many of the same games that appear on the desktop are on the casino’s mobile version. However, a few titles will be unavailable because some game developers have not yet made their games available in HTML5 format.
It’s worth noting that we experienced a few issues with the bet365 Android app during our tests. The games were slow to load, and the app crashed a couple of times. However, bet365 states on its website that there could be issues due to operating systems and internet connectivity. We recommend updating your device to run on the latest version and ensuring you have a strong internet connection when you gamble via the app.
Player Safety & Responsible Gambling#
In terms of protecting players’ best interests, bet365 offers many services to promote responsible gambling. Some of these tools include the following:
- My Activity: this allows you to track your bet times, win and loss history, and net deposits.
- Deposit limits.
- ‘Reality checks,’ which tell you how long you have been gambling.
- A budget calculator to help you manage your spending.
- You can set time outs for 24 hours, 48 hours, 7 days, 30 days, or a custom period.
- You can also set a self-exclusion at bet365 for 6 months, 1 year, 2 years, or 5 years.
You can activate all of the tools listed above in your casino account section. Bet365 also provides links to Canadian resources that can help gamblers with addiction.
Licenses & Security#
Bet365 has different licenses from various gambling authorities to operate in different jurisdictions. The gambling platform is owned by Denise Coates, John Coates, and Pete Coates. The company trades under the name Hillside (New Media) Ltd and operates offices in various countries, including the UK, Malta, and Australia.
Below is an overview of its licensing and security features:
- License: Alcohol and Gaming Commission of Ontario
- Established: 2000
- Company: Hillside (New Media) Ltd
- Address: Office 1/2373, Level G, Quantum House, 75 Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta
|Office 1/2373, Level G, Quantum House, 75 Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta||Alcohol and Gaming Commission of Ontario||N/A|
Bet365 Sports Betting#
Bet365 has an extremely popular sports betting platform separate from its casino. At the virtual sportsbook, you can bet on various sports, including American football, baseball, basketball, boxing, cricket, soccer, and more. There is also a fantasy sports section.
Thanks to the updated laws regarding single-game betting, Canadians can now make single bets on sports games. Bet365 offers live streams and updated odds to reflect game changes so you can make the best bet.
Overall bet365 is a great online casino if you’re looking for a gambling platform with an excellent reputation. The casino holds a license from the AGCO, meaning it is fully legal to gamble at in Canada, and it offers a host of responsible gambling tools to ensure players can control their playing habits.
Although we experienced some issues with the bet365 app during our tests, it is great that bet365 is mobile-compatible and works on Android and iOS. While the game library isn’t as diverse as some other casinos, there is a good selection of slots and live dealer games, which we like.
We would recommend playing at this casino since it is an established platform with a good reputation among industry experts and players. It is trustworthy and offers much evidence to support these claims.
FAQs: Bet365 Casino
What is the withdrawal time at bet365?
It depends on the payment method you use. If you use ecoPayz to cash out your winnings, you can receive your money in 12 hours. However, if you use a bank transfer it could take 5 days.
What licenses does bet365 have?
You can register on this platform by clicking the "Join" button and providing the required information.
Why choose bet365?
Bet365 is a well-established gambling platform with a great reputation worldwide. It is a trustworthy site that also offers sportsbook services, meaning players can enjoy various activities here.
Is it legal to play at bet365?
Yes. The online casino has a license from AGCO, meaning Canadians can legally play here.
Who owns bet365 Casino?
Bet365 trades under Hillside (New Media) Ltd.
Can I trust bet365?
Yes. You can trust bet365 because it is licensed and has a good track record when it comes to providing gambling services to players worldwide.
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Sasha is the newest addition to the CasinoGrizzly team and is known for her attention to detail. Sasha was the Head of Content of a successful iGaming Affiliate Business in the past, and nowadays she assists in researching, fact-checking and proofreading.Read more about the author